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Baylor College of Medicine

Desktop Telephone Services

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Telecommunications Services offers the Internet Protocol (IP) telephone sets to the Baylor community for a monthly fee. IP telephones connect to, and run over, the wired Baylor computer network, rather than traditional analog telephone lines. Telecommunications Services also provide software to support advanced features like announcements, and additional hardware such as fax, modem etc.

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  • Reliable – On-site solution managed and monitored by BCM staff
  • Advanced features available
  • Centralized billing, charged to your designated cost center
  • First-class customer support and training
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Requesting BCM desktop phone service

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If you would like to place an order for BCM desktop telephone service, please complete the Customer Service Order form.

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Service Level Agreement

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Orders will be completed within five (5) business days, after order is received.

Note: Orders that need to be expedited will incur a $75 charge per order.

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Cost of Service

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Desktop phone service rates

Model/Item

Description

Monthly Rental

Installation Cost

1-Line IP Set

Single Line Set

$21

$90

4-Line IP Set

4 Keys

$28

$90

5-Line IP Set

5 Keys

$37

$90

6-Line IP Set

6 Keys

$45

$90

IP Conference Set

 

$37

$90

Port

 

$19

$50

Fax

 

$19

$50

Modem

 

$19

$50

Nightbell

 

$21

$50

Twist-Free

 

N/A

$3.25

Add-On Module

 

$19

$50

Analog Single Line Phone

 

$22

$50

Basic Voice Menu

 

$37

$50/hr.

Sub-Menu

 

$19

$50/hr.

ACD License

 

$5

$50/hr.

Announcements

 

$19

$50/hr.

Desktop Messaging

 

N/A

Free

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Self-Help Resources

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Additionally, you can view or download guides and read answers to frequently asked questions on this site.

Frequently asked questions
User guides