COVID-19 Response 

Access our COVID-19 Response homepage, with more information and resources during the COVID-19 pandemic, including what to do if you’re experiencing symptoms.

Weather Update

Baylor College of Medicine will be open Wednesday and Baylor Medicine will be seeing patients. Please prioritize your safety and take appropriate safety precautions if driving in any high water. View message. 


Billing Office


If you have questions about your bill, please contact Customer Service at (713) 798-1900 Monday through Friday 8 a.m. to 5 p.m. or you can submit your request via our Patient Account Inquiry Form. Bills can also be viewed and paid online through MyChart.

Legal/Billing Records: To obtain billing records for all legal matters please contact (713) 798-1797.

Insurance Verification: If you have questions regarding your estimated responsibility for your scheduled visit, please contact us at (713) 798-9001.

Insurance Benefits: For general insurance benefits, please contact your insurance carrier.

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