Patient Information
Learn more about the services available to you, important information about patient care and what you can do to slow the spread.
Baylor Medicine Mask Update
For your personal protection, as well as the protection of your doctor and staff, Baylor Medicine will continue to require patients and any visitors to wear a cloth face covering or surgical mask while at our patient care facilities and during your doctor’s visit.
Vaccine Update
Baylor College of Medicine is committed to vaccinating our patients as quickly as we can. We are following the state guidelines for distributing the COVID-19 vaccine and initially offered vaccine appointment slots to Phase 1A employees and learners. Per instruction by the State of Texas, we are now offering the vaccine to our interested and eligible Phase 1A and Phase 1B employees, learners, and patients under our care.
As of March 3, 20201, K-12 and licensed early childcare workers are eligible, and established patients of Baylor Medicine doctors in these categories can request a vaccine order.
If you are an established patient (seen in the last 24 months) in a Baylor Medicine clinic, meet the current eligibility criteria and are interested in being vaccinated, your clinical provider will need to place a vaccine order for you, and then you will be able to schedule your vaccination.
To request a vaccine order, the most efficient process is to send a MyChart message to your doctor’s office. You can also call our vaccine line at (713) 798-8600. Please note that hold times may be long due to significant demand.
Please note, Baylor is scheduling vaccines based on how much allocation we believe we will get from the state. If less vaccine is received, we may have to move your first dose appointment. The state has committed that we will receive vaccine for second doses. You do not need to call us about your appointment; we will let you know if a change needs to be made.
We will continue to provide updates and share the latest information on this page, so please keep checking back for more details. Information will be updated here frequently. While we would like to vaccinate all of our Baylor Medicine patients, we encourage you to pursue the first vaccine you are offered. More information on the Texas vaccine hubs can be found here.
If you are a patient of a Baylor St. Luke’s Medical Center hospital-based clinic, including BSLMC Kirby Glen Geriatrics Clinic, Dan L Duncan Comprehensive Cancer Center, Transplant or CHF clinics, please refer to the BSLMC Vaccine Information page or call (832) 844-6352 for more details.
Research trial participants who do not have a Baylor Medicine physician should contact their primary care physician or their local Health Department for resources for vaccination. Baylor Medicine is only able to vaccinate patients with clinical encounters at this time.
Telehealth Services
Learn more about the Telehealth services available to our patients during this time. Visit Find A Physician to find a doctor who is right for you.
Mental Health Resources
View a list of resources for individuals seeking information about and/or help for a range of mental health issues that can seem overwhelming during this crisis.
COVID-19 Research
Baylor researchers are participating in a number of projects concerning COVID-19 including possible vaccines, possible treatments and ways to enhance testing capabilities.Additional information about reviews of national studies is also available.
Education/Training
Prepare for a future on the frontline. Visit our schools and programs sites to learn more about them, discover how to apply and find information about virtual events that can help you find the right fit to realize your professional goals.
Community Resources
We have assembled a wealth of resources to help you navigate the COVID-19 pandemic. See the latest from the Centers for Disease Control and Prevention and the World Health Organization, as well as local and state guidelines and services. Other topics are tips on working from home, how to manage your health and other coronavirus resources.