Account Creation (Step 1)
- Access must be requested by a supervisor – ticket submitted through Service Now
- FERPA certificate from user must be submitted through Service Now for tracking
Desktop Configuration (Step 2)
- CAMS only works in Microsoft Internet Explorer 11 (Windows 10) or Microsoft Edge (Windows 11)
- The Faculty Portal recommended browsers are Mozilla Firefox, Safari and Google Chrome
This Service-Now document outlines step-by-step procedures for configuring a workstation to access and use the Comprehensive Academic Management System (CAMS) Enterprise application.
Note: Once Internet Explorer or Edge has been configured, then you can access CAMS. However, depending on what your access is, you may not be able to log into both applications (Faculty Portal & Production).
Logging In (Step 3)
- Connect to BCM Wifi
- Open Production or the Faculty Portal in the recommended browsers.
- Method Two (if you are at home, hospital or not connected to BCM Wifi)
- Log into BCM VPN (Choose Group: ERC)
- Open Production or the Faculty Portal in the recommended browsers.
- If you have any questions about connecting to VPN, contact Ed-Tech by email or BCM IT by email or call (713) 798-8737.
About VPN (Virtual Private Network)
Baylor College of Medicine’s VPN solution allows employees/students who are connected to the Internet through their own private connection (DSL, cable modem, AT&T U-verse, etc.) to access BCM computing resources as if they were physically connected to Baylor’s network.
Availability: In order to use a VPN connection, you will be required to install and configure the VPN software on the computer that you will be used to remotely connect to the Baylor network. BCM Office of Information Technology provides the VPN software client and the instructions to download and install it.
IT MFA Install Brochure