Knowing to whom to turn when problems arise is critical to your success as a graduate student. Review the list of topics below to identify individuals and services available to help you navigate challenges.
Adjusting to Graduate School
- Your graduate program administrator
- Other students in your program or lab
- Your program's representative on the Graduate Student Council
- International Services Office
- Student Organizations
- Your graduate program director
Academic Difficulties Related to Courses
- Course lecturers
- Course directors
- Your graduate program director
- Student tutors (seek advice from program director or program administrator to identify tutor)
- Student study groups
- Academic Support Services
Authorship Disputes
- Your mentor
- Your graduate program director
- Chair of your mentor's department
Career Advice
- Your mentor
- Career Development Center
- Your graduate program director
- Postdocs in your lab or your department
- Postdoctoral Association
- Your departmental representative on the Postdoctoral Association Committee
- Advisor for international students
Course Registration, Schedules or Requirements
Experiments that Don't Work
- Your mentor
- People in your lab or other labs doing similar experiments
- Graduate student listserv
- Thesis committee members
Fees, Paycheck or Financial Aid
- Your graduate program administrator
- Your department payroll staff
- Office of Student Financial Aid
- Student Account Services
Immigration or Visa
- International Services Office
- Your graduate program administrator
Mentor
- Other members of your laboratory
- Your thesis committee members
- Your graduate program director
- Ombuds Office
Parking and Travel
- Parking & Commuter Services
- Your graduate program administrator
Resolution of Conflicts or Concerns
If you have a concern your first resource should be your thesis advisor, the program administrator, or the program director. Other resources include members of the Graduate Program Executive Committee, course lecturers and course directors.
The Ombuds Office is a confidential, informal, independent, and neutral place to discuss concerns, resolve disputes, manage conflicts, and increase skills regarding communication, negotiation and problem solving. You may reach out to the Ombuds Office as a first step, a last resort, or at any point along the way. You may also reach out anytime you would like to discuss something confidentially and aren’t sure where to go.
Baylor College of Medicine is committed to the values of integrity, respect, teamwork, innovation, and excellence. Despite our best efforts and intentions, there may be times when actions are taken by members of the College community that do not align with our values. Find resources to help you with interpersonal or personal challenges on the Living Our Values website.
To formally report a concern, issue or grievance, visit the Student Grievances website.