Bring your identification card and social security number, but we will not refuse services if you don’t have an I.D. card or social security number. Please bring your immunization record, if available.
What is Telemedicine?
This is an online appointment that will allow you to connect with your provider either via phone or via video. A video appointment is just like "face-timing" with your provider. For a phone visit, your provider will call you on your preferred phone number. You can participate in this visit from the comfort of your home. You may be able to obtain all the needed treatment without leaving your home. However, be assured that if your provider identifies the need for you to be seen in person - for example, to do a physical examination, to run tests, to give you medications, etc., we will schedule to see you in clinic after the online appointment. This telemedicine visit will make your visit in clinic much shorter and will help keep you safe.
Please Note: The phone calls and video will NOT be recorded, and we have taken all appropriate steps to keep all discussions private and confidential.
How to make the most of Telemedicine care?
Make sure you have downloaded the required software and your audio/ video connections work for the video appointment.
Make sure you are in a quiet room where you are comfortable talking to a provider
Be on time for your scheduled phone call/video
Speak clearly and talk slower than you would in person
Create a list of your questions ahead of time and make sure you ask the provider all of the questions you have
Make sure you understand all the next steps after your telemedicine visit. For example: Do you need tests? Do you need medications?
When the provider has completed the visit, and you have no more questions, you can hang up the phone call/end the video
If the provider recommended that you come to the clinic to get tests, medications etc, make sure you do so.
For sexually transmitted infections (STI) testing, treatment, and pregnancy tests, parental consent is not required.
For additional services, parental consent may be required for any minors under the age of 18 years old. A consent form must be filled out.
Please contact the clinics for more information.
We do not administer blood tests, only urine tests.
The STI screen includes tests for HIV, syphilis, gonorrhea, chlamydia, genital warts, herpes, bacterial vaginosis, and yeast infections. For more information, see Services and STI Facts.
We will test your urine and if needed, take a blood sample.
We do not offer fertility drugs at any of our locations, but when you come in for an exam, we will check to see if everything is healthy and normal with your reproductive and sexual health. After the nurse practitioner gives you an exam, you will be able to discuss any other questions or concerns including questions about pregnancy and infertility. If it is needed, our staff will refer you to other services that are available through other clinics.
Yes, Spanish-speaking staff are available at all locations. For other languages, please let the clerk know when making your appointment.