FAQs

1. What are the costs of clinic services?

All of our services are free to low cost. You will not be refused services because you cannot pay. These services include exams, lab work, and medication.

2. Do I need insurance?

No, you do not need insurance to receive services at the Teen Health Clinic.

3. What ages do you see?

The Teen Health Clinic locations see females and males ages 13 to 24 years of age.

4. Do you take walk-ins?

All the locations accept walk-ins, but please try to call ahead to makes sure the clinic can fit you in. There may be an extended wait time for walk-ins.

5. How do I make an appointment?

Find the Teen Health Clinic location nearest you and call the clinic directly to make an appointment.

6. Can I go to any location?

Yes, you may go to any location.

7. Do we need to bring anything to the appointment?

Bring your identification card and social security number, but we will not refuse services if you don’t have an I.D. card or social security number. Please bring your immunization record, if available.

8. Do I need my parents’ consent to visit and get services from the Teen Health Clinic?

For sexually transmitted infections (STI) testing, treatment, and pregnancy tests, parental consent is not required.

For additional services, parental consent may be required for any minors under the age of 18 years old. A consent form must be filled out.

Please contact the clinics for more information.

9. Types of pregnancy tests offered?

We do not administer blood tests, only urine tests.

10. What types of STI tests do you offer?

The STI screen includes tests for HIV, syphilis, gonorrhea, chlamydia, genital warts, herpes, bacterial vaginosis, and yeast infections. For more information, see Services and STI Facts.

11. What should I expect from the STI tests?

We will test your urine and if needed, take a blood sample.

12. Do you offer abortion services?

The Teen Health Clinic does not offer abortion services.

13. Do you deal with (in)fertility related issues?

We do not offer fertility drugs at any of our locations, but when you come in for an exam, we will check to see if everything is healthy and normal with your reproductive and sexual health. After the nurse practitioner gives you an exam, you will be able to discuss any other questions or concerns including questions about pregnancy and infertility. If it is needed, our staff will refer you to other services that are available through other clinics.

14. Is there Spanish-speaking staff at each of the locations?

Yes, Spanish-speaking staff are available at all locations. For other languages, please let the clerk know when making your appointment.