Download the NBME testing software to test your computer’s compatibility with the program. You may test your computer by launching the software and selecting the ‘Workstation Certification’ option. If your computer fails the certification, you may try the solutions below:
Starting the computer up in Safe Mode has been effective in the past. View link for instructions. Make sure it is an Admin Account & *Make sure BitLocker Drive Encryption is turned off.
For macOS users, creating a new user profile on the computer solely for NBME exams has worked for students in the past. A standard user profile should work for the NBME exams. Make sure it is an Admin Account & *Make sure FileVault is turned off.
Baylor IT support will still be available at the exams should assistance be required.