Center for Professionalism Resources

To help create a collegial and respectful work environment for all students, faculty and staff the Center for Professionalism has compiled a list of resources to provide answers to questions and serve as a reference.

Reading List

Read more about professionalism and best practices with a selection of wide reading from the Center for Professionalism.

Note: Most journals that require a subscription can be accessed with a Texas Medical Center Library membership through the TMC website. The service is free to Baylor faculty, students and staff.

Cogan, ML.: Toward a definition of professionalism. Harv Educ Rev 1953; 23:33.

Lesser CS, Lucey CR, Egener B, Braddock CH, 3rd, Linas SL, Levinson W. A behavioral and systems view of professionalism. JAMA 2010; 304: 2732-7. (JAMA subscription needed to view full article.)

Lucey C., Souba W.: The problem with the problem with the problem of professionalism. Acad Med 2010; 85:1018-24

Lucey, Catherine R. Alpha Omega Alpha Honor Medical Society, Medical Professionalism: Best Practices. Ann Intern Med. 2002; 136(3):243-246.

Alpha Omega Alpha Honor Medical Society, Medical Professionalism: Best Practices, 2015.

Shapiro J, Whittemore AW, Tsen LC. Instituting a culture of professionalism: the establishment of a center for professionalism and peer support. Jt Comm J Qual Patient Saf. 2014; 40(4):168-177.

Medical professionalism in the new millennium: A physician charter. Ann Intern Med 2002; 136: 243-6.

Shapiro J, Steinberg SM, Souba WW. Professionalism in Surgery, ACS Surgery: Principles and Practice, 2012.

Darosa DA. It takes a faculty. Surgery 2002; 131: 205-9.

Kumar AS, Shibru D, Bullard MK, Liu T, Harken AH. Case-based multimedia program enhances the maturation of surgical residents regarding the concepts of professionalism. J Surg Educ 2007; 64: 194-8.

Barry L, Blair PG, Cosgrove EM, Cruess RL, Cruess SR, Eastman AB, Fabri PJ, Kirksey TD, Liscum KR, Morrison R, Sachdeva AK, Svahn DS, Russell TR, Dickey J, Ungerleider RM, Harken AH. One year, and counting, after publication of our ACS "Code of Professional Conduct". J Am Coll Surg 2004; 199: 736-40.

Harris, Russ. (2012) The Reality Slap: Finding Peace and Fulfillment When Life Hurts. New York, NY: New Harbinger Publications.

Shanafelt TD, Bradley KA, Wipf JE, Back AL. Burnout and self-reported patient care in an internal medicine residency program. Ann Intern Med 2002; 136: 358-67.

Zwack, Julika, PhD, Schweitzer, Jochen, PhD. If Every Fifth Physician Is Affected by Burnout, What About the Other Four? Resilience Strategies of Experienced Physicians Academic Medicine, Vol. 88, No. 3/ March 2013.

Nedrow, A, Steckler NA, Hardman J. Physician Resilience and Burnout: Can you Make the Switch? Fam Pract Manag. 2013 Jan-Feb; 20(1):25-30.

Shanafelt TD, Hasan O, Dyrbye LN, Sinsky C, Satele D, Sloan J, West CP. Changes in Burnout and Satisfaction With Work-Life Balance in Physicians and the General US Working Population Between 2011 – 2014. Mayo Clin Proc. 2015 Dec;90(12):1600-13. doi: 10.1016/j.mayocp.2015.08.023.

Yasgur, Batya Swift. Physician Bucket List: 24 Things to Do Before You Die. Medscape. June 26, 2015.

Marcus, Erin: When young doctors strut too much of their stuff. The New York Times, Health, Nov.1, 2006.

Luis T. Sanchez, M.D.: Disruptive Behaviors Among Physicians, JAMA. 2014;312(21):2209-2210. doi:10.1001/jama.2014.10218. (JAMA subscription needed to view full article.)

Hickson GB, Pichert JW, Webb LE, Gabbe SG. A complementary approach to promoting professionalism: identifying, measuring, and addressing unprofessional behaviors. Acad Med 2007; 82: 1040-8.

Schouten R, Silver J. (2012) Almost a Psychopath: Do I (or Does Someone I Know) Have a Problem with Manipulation and Lack of Empathy? Center City, MN: Hazelden Publishing.

Rosenstein AH. The quality and economic impact of disruptive behaviors on clinical outcomes of patient care. Am J Med Qual 2011; 26: 372-9.

Papadakis MA, Paauw DS, Hafferty FW, Shapiro J, Byyny RL. Perspective: the education community must develop best practices informed by evidence-based research to remediate lapses of professionalism. Acad Med 2012; 87: 1694-8.

Leape LL, Shore MF, Dienstag JL, Mayer RJ, Edgman-Levitan S, Meyer GS, Healy GB. Perspective: A Culture of Respect, Part 1: The Nature and Causes of Disrespectful Behavior by Physicians. Acad Med 2012; 87: 845-852.

Arora VM, Farnan JM, Humphrey HJ. Professionalism in the era of duty hours: time for a shift change? JAMA 2012; 308: 2195-6. (JAMA subscription needed to view full article.)

Sutton RI. (2010). The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't. New York, NY: Hachette Book Group.

Sheff RA, Sagin T. A Practical Guide to Preventing and Solving Disruptive Physician Behavior. Marblehead, MA: HCPro, Inc, 2004.

Byars, Michael; Camacho, Melissa: Professionalism in the critical care setting: A concept analysis. Nursing Critical Care, May 2017 - Volume 12 - Issue 3 - p 5–8 doi: 10.1097/01.CCN.0000515987.70483.8d

Frankel A., Gandhi T.K., Bates D.W.: Improving patient safety across a large integrated health care delivery system. Int J Qual Health Care 15:i31-i40, Dec. 2003.

Hickson G.B., et al.: Patient complaints and mal-practice risk. JAMA 287:2951-2957, Jun. 12, 2002. (JAMA subscription needed to view full article.)

The Joint Commission. Behaviors that undermine a culture of safety. Sentinel Event Alert 2008; 40:1-3.

Pichert J.W., Hickson G.B., Moore I.: Using patient complaints to promote patient safety. In Henriksen K., et al. (eds.): Advances in Patient Safety: New Directions and Alternative Approaches, vol 2. U.S. Agency for Healthcare Research and Quality, 2008.

Dupree E, Anderson R, McEvoy MD, Brodman M. Professionalism: a necessary ingredient in a culture of safety. Jt Comm J Qual Patient Saf 2011; 37: 447-55.

Havens DS, Vasey J, Gittell JH, Lin WT. Relational coordination among nurses and other providers: impact on the quality of patient care. J Nurs Manag 2010; 18: 926-37.

Whittemore AD. The impact of professionalism on safe surgical care. J Vasc Surg 2007; 45: 415-9

Mushin, Iris (2018). What Hurts the Physician Hurts the Patient. Pearland, TX: Stellar Communications

Hickson GB, et al. Balancing systems and individual accountability in a safety culture. In: From Front Office to Front Line: Essential Issues for Health Care Leaders. Berman S, editor. Chicago, IL: Joint Commission Resources and the Institute for Healthcare Improvement, 2005.

Gittell JH, et al. Impact of relational coordination on quality of care, postoperative pain and functioning, and length of stay: a nine-hospital study of surgical patients. Med Care. 2000; 38(8):807–819.

Fisher R, Ury WL. (2011). Getting to Yes: Negotiating Agreement Without Giving In. New York, NY: Penguin Books.

Inui TS. (2003). A Flag in the Wind. Association of American Medical Colleges, Indiana: University School of Medicine.

Kirch DG. A Future That Inspires, AAMC 121st Annual Meeting. Washington, D. C., Association of the American Medical Colleges, 2010.

Irby DM, Cooke M, O'Brien BC. Calls for reform of medical education by the Carnegie Foundation for the Advancement of Teaching: 1910 and 2010. Acad Med 2010; 85: 220-7.

Jones TW. Creating a Longitudinal Environment of Awareness: Teaching Professionalism Outside the Anatomy Laboratory. Acad Med. 2013 Mar; 88(3): 304-8.

Ury W. (1993). Getting Past No: Negotiating in Difficult Situations. New York, NY: Bantam Books.

Bristow, Nigel, Bristow, Michael-John. (2000). Where's the Gift? Lindon, UT: Cascade Press.

Edwards, Janine C, Friedland, Joan A., Bing-You, Robert. (2002). Residents' Teaching Skills. New York, NY: Spring Publishing Company, Inc.

Papadakis, Maxine A., Hodgson, Carol S., Teherani, Arianne, Kohatsu, Neal D. Unprofessional Behavior in Medical School Is Associated with Subsequent Disciplinary Action by a State Medical Board. Acad Med. 2004 March; 79(3):244-9.

Palmer PJ. (2009). Leading from Within. Reflections on Spirituality & Leadership. Center for Courage & Renewal, Seattle, WA: John Wiley & Sons, Inc.

Schyve, PM, (2009). Leadership in Healthcare Organizations, A Guide to The Joint Commission: Joint Commission Leadership Standard, San Diego, CA: Governance Institute.

Friedman, Edwin H. (2007). A Failure of Nerve: Leadership in the Age of the Quick Fix. New York, NY: Church Publishing, Inc.

Rosenstein AH, O’ Daniel M.: A survey of the impact of disruptive behaviors and communication defects on patient safety. Jt Comm J Qual Patient Saf 2008; 34:464-71.

The Language of Caring Guide for Physicians: Communication Essentials for Patient-Centered Care

Fortin VI, Auguste H., Dwamena, Francesca C., Frankel, Richard M., Smith, Robert C. (2012). Smith’s Patient-Centered Interviewing: An Evidence-Based Method. New York, NY: The McGraw-Hill Companies.

Silverman, Jonathan, Kurtz, Suzanne, Draper, Juliet. (2004). Skills for Communicating with Patients., London, United Kingdom: Radcliffe Publishing.

Schein, Edgar H. (2013). Humble Inquiry: The Gentle Art of Asking Instead of Telling. San Francisco, CA: Berrett-Koehler Publishers, Inc.

Page, Scott E. The Difference Article: Diversity Without Silos, The Confluence of the Social and Scientific Teaching of Diversity. Independent School Magazine, Summer 2014.

Fowler, James, Christakis, Nicholas. (2009). Connected: The Surprising Power of Our Social Networks. New York, NY: Little Brown and Company.

Surowiecki, James. (2004). The Wisdom of Crowds. Anchor Books, New York, NY: Random House, Inc.

Shapiro, Johanna, Ph.D. Toward the Clinical Humanities: How literature and the arts can help shape humanism and professionalism in medical education. Humanizing Medicine: The Arnold P. Gold Foundation blog. Jan. 6, 2014.

Ofri, Danielle. (2013). What Doctor's Feel: How Emotions Affect the Practice of Medicine. Boston, MA: Beacon Press, 2013.