All Care is Confidential
Students may seek therapy for a wide array of concerns. In addition to services offered through your insurance provider, Baylor provides three options through which you can seek assistance:
- Student and House Staff Mental Health Service provides in-person care (with telehealth option) by BCM clinicians.
- BCM Telehealth Resources by AcademicLiveCare is a new benefit that provides unlimited telehealth services including therapy, medication management, and In the Moment Counseling through Academic HealthPlans Student Assistance Program (ASAP).
Student and House Staff Mental Health Service
All students and trainees are eligible for a free intake appointment at Student and House Staff Mental Health Services (SHSMHS). Based on the intake, you may be further eligible for 11 free sessions a year. If it is determined SHSMHS is unable to meet your needs we will work to provide appropriate referrals outside our service. If you have already been evaluated for services and referred out, SHSMHS is unable to provide you with the type of mental health services that are recommended to meet your needs.
Psychotherapy and/or psychopharmacology sessions are provided by BCM clinicians. These services, which include individual psychotherapy, relationship/couple’s therapy, and medication management are only available to BCM students, residents and fellows, are confidential and are not reported to administrative personnel or anyone else at Baylor.
To schedule an intake call (713) 798-4881 or email student-help@bcm.edu.
BCM Telehealth Resources via Academic Live Care (ALC)
Students have access to BCM Telehealth Resources by Academic Live Care (ALC). ALC provides 24/7 access to telehealth services to include: In the Moment Counseling through Academic HealthPlans Student Assistance Program (ASAP), medication management, and virtual psychotherapy. Services are unlimited and are provided at no out of pocket cost for BCM students.
- To access the service, visit https://myacademiclivecare.com/onboarding/central-login-page?attribution=ALC
- Click “Create Account”
- Sign up using your school email address and provide the requested information.
- When you are ready to seek care, please use your school’s Access Code, ALCBCM25, to waive the cost of your visit.
Related links
| Current Need | Resource | Additional Information |
|---|---|---|
| Emergency requiring immediate care | 911 | |
| Crisis, but unsure if need 911 | BCM Telehealth Resources by ALC | Call 1-866-349-5575 |
| You want to be seen by BCM clinicians | Student and House Staff Mental Health Service | Call (713) 798-4881
|
| You want to be seen on-site | Student and House Staff mental Health Service | Call (713) 798-4881 |
| You would like to be seen by a doctoral-level provider | Student and House Staff Mental Health Service OR BCM Telehealth | Call (713) 798-4881 |
| You would like to see a psychiatrist for psychopharmacology | Student and House Staff mental Health Service OR BCM Telehealth | Call (713) 798-4881 |
| Your primary concern is related to alcohol and/or drug abuse | BCM Telehealth Resources by ALC | BCM Telehealth Resources by ALC |
| Your primary concern is related to an eating disorder | BCM Telehealth Resources by ALC | BCM Telehealth Resources by ALC |
| You have used up your 12 free sessions at the Student and House Staff Mental Health Service | BCM Telehealth Resources by ALC | BCM Telehealth Resources by ALC |
| You are on the waitlist to receive psychotherapy at the Student and House Staff Mental Health Service | BCM Telehealth Resources by ALC | BCM Telehealth Resources by ALC |
Frequently Asked Questions
What are the hesitations for seeking care?
All visits are confidential. The BCM Student and House Staff Mental Health Service does not report to the deans or any other faculty about who comes to our service. We report an aggregate number of visits monthly with no individual or identifying data to the Office of Education Affairs and to the Graduate Medical Education Office.
Self-awareness and the ability to recognize and address one’s own healthcare needs, is a crucial component of being able to take care of others.
You may download most state medical/ PA/nursing/OP license applications and see what questions are asked regarding mental health. The Texas medical application currently asks whether you have NOT been treated for a condition that causes impairment. In fact NOT seeking care strongly increases the risk of becoming impaired.
Our offices are located in a private location in the Texas Medical Center, but separate from BCM. There are no other clinical services located within our suite. We also offer virtual appointments you may do from home or another private location.
Review the licensure application for the state you are considering practicing in. Taking prescribed medication alone will NOT result in inability to obtain a license.
Our records are maintained in a segregated portion of BCM’s Electronic Medical Records (EMR). Only those working directly with our service have security access to the records.