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Baylor College of Medicine

Long Distance FAQs

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Can I call someone who is long distance?

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Long distance calling is possible but you will need to have a long distance authorization code in order to complete the call. If you are not sure if you have one please contact us at 713-798-4425.

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How can I request a long distance code?

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Long distance codes can be requested by completing the online Customer Service Order Form.

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My coworker needs to make a long distance call. Can I share my long distance code with him?

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No. We do not recommend that you share your code with anyone.

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Can I obtain one common long distance code for all employees in my Department?

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We do not recommend this. A shared code makes it difficult to manage who is using the service and could result in unwanted charges.

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I suspect fraudulent activity with long distance calling. Who should I contact with my questions?

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Please contact Telecommunications Services immediately at 713-798-4425 if you suspect fraudulent activity.

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Do I have to disconnect the long distance code assigned to an employee in the event of his/her termination?

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Yes we recommend that any unused codes be disconnected when an employee leaves. Please complete the online Customer Service Order Form to disconnect a long distance code.