Can I call someone who is long distance?
Long distance calling is possible but you will need to have a long distance authorization code in order to complete the call. If you are not sure if you have one please contact us at 713-798-4425.
How can I request a long distance code?
Long distance codes can be requested by completing the online Customer Service Order Form.
My coworker needs to make a long distance call. Can I share my long distance code with him?
No. We do not recommend that you share your code with anyone.
Can I obtain one common long distance code for all employees in my Department?
We do not recommend this. A shared code makes it difficult to manage who is using the service and could result in unwanted charges.
I suspect fraudulent activity with long distance calling. Who should I contact with my questions?
Please contact Telecommunications Services immediately at 713-798-4425 if you suspect fraudulent activity.
Do I have to disconnect the long distance code assigned to an employee in the event of his/her termination?
Yes we recommend that any unused codes be disconnected when an employee leaves. Please complete the online Customer Service Order Form to disconnect a long distance code.
