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Baylor College of Medicine

Frequently Asked Questions

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Conference Phones FAQs

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How long does it take to complete my order?

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Most orders can be completed within 5 business days.

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Can I get my order processed any sooner than five (5) business day?

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Yes. A $75 expedite fee applies for orders that need to be completed outside of our normal SLA.

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Do I have to pay for the use of a conference telephone?

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No. This service is free of charge for temporary use of conference phones if not required sooner than 5 business days. Expedited order will be charged a $75 fee.

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Where can I find the user guide for my conference telephone?

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Click here to download the conference phone user guide.