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COVID-19 Response

Access our COVID-19 Response homepage, with more information and resources during the COVID-19 pandemic, including what to do if you’re experiencing symptoms.

Baylor College of Medicine

Conference Telephones

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Telecommunications Services offers the use of conference telephones to the Baylor community free of charge.

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Submit your service requests

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The Customer Service Order form can be used for new, change, disconnect, replace or move service requests. This online form includes an electronic workflow process that will require approval from the department administrator before the Telecommunications team receives the request.

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Service Level Agreement

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Orders will be completed within five (5) business days, after it is received.

If you need the telephone sooner, a standard $75.00 expedite fee will be charged.

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Self-Help Resources

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Additionally, you can view or download guides and read answers to frequently asked questions on this site.

Frequently asked questions
User Guide