Step 4: Install the Downloaded File
Leaving your browser window open, locate and open the file you downloaded (CitrixReceiverWeb.exe on Windows, CitrixReceiver12.2.dmg on Macs), then follow the installation instructions.
Step 6: Launch the Citrix Receiver
In the popup window that appears, click the Launch Application button.
Home Installation Tips
Home users may need to take extra steps to run MyApps. After downloading and opening the Citrix Receiver (see Step 4 above), follow these steps:
- When the Add Account window appears, do not enter any information, and click the Close button.
- Go to https://myapps.bcm.edu in your browser and log in with your ECA username and password.
- You should now be in MyApps in your browser. Click the icon for the app you wish to use.
You should only have to do this once. If you continue to have issues, please contact the OIT Help Desk by sending an email to firstname.lastname@example.org or calling 713-798-8737.