Baylor College of Medicine

Installation Walkthrough

Master
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Step 1: Go to the MyApps Website

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In your preferred browser, go to the MyApps website at https://myapps.bcm.edu or click the button below to go to the MyApps website.

Go to MyApps website
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Step 4: Install the Downloaded File

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Leaving your browser window open, locate and open the file you downloaded (CitrixReceiverWeb.exe on Windows, CitrixReceiver12.2.dmg on Macs), then follow the installation instructions.

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Step 6: Launch the Citrix Receiver

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In the popup window that appears, click the Launch Application button.

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Home Installation Tips

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Home users may need to take extra steps to run MyApps. After downloading and opening the Citrix Receiver (see Step 4 above), follow these steps:

  1. When the Add Account window appears, do not enter any information, and click the Close button.
  2. Go to https://myapps.bcm.edu in your browser and log in with your ECA username and password.
  3. You should now be in MyApps in your browser. Click the icon for the app you wish to use.

You should only have to do this once. If you continue to have issues, please contact the OIT Help Desk by sending an email to it-support@bcm.edu or calling 713-798-8737.

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Plug-In Alerts?

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Your browser may tell you that the Citrix plug-in must be activated or unblocked.

In Safari, go to the Safari menu > Preferences > Security > Plug-in Settings button. Click Citrix Receiver in the left column, then choose On to the right of myapps.bcm.edu in the right column.

In Firefox, click Activate Citrix Receiver in the middle of the browser window, then click the Allow and Remember button in the popup window that appears in the upper left corner of the browser window.