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Baylor College of Medicine

Pick Up

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There are two ways to pick-up files that have been dropped-off:

  • All users can use the claim ID and passcode provided in the notification email message to access a specific drop-off.
  • An inside user, once logged-in to the system, can display a list of all drop-offs waiting for him or her in the Bigfile Upload Service. Once logged-in, an inside user is able to access drop-offs without the need for the passcode.
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Information to Review before Picking Up

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When viewing a drop-off, the user will see:

  • The sender and recipient information that the sender entered when the drop-off was created
  • The Internet hostname and/or address from which the drop-off was created
  • The list of files that were uploaded
  • A list of pick-ups that have been made
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Resumable Downloading

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Some web browsers support resumable downloads. Imagine this scenario: you're sitting at your local coffee shop, downloading a 50MB PDF that a student uploaded to the Bigfile Upload Service for you. Suddenly, someone a few tables away starts watching the latest HD movie trailer (well, attempting to, anyway) and your wireless connection drops — you were 45MB into the download, and now you have to start over! Not so, if your browser supports resumable downloads; in which case, the browser requests only the remaining 5MB of the file.

Pick up files now »

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Are Uploads Scanned?

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Please note that the uploaded files are not scanned for viruses, so the recipient should exercise as much caution in downloading and opening them as is appropriate. This can be as easy as verifying with the sender mentioned in the notification email that he or she indeed made the drop-off. One can also check the Internet hostname/address that was logged when the drop-off was created, to be sure that it is appropriate to the sender's Internet domain; IP addresses can be faked, though, so the former identity verification is really the most failsafe.

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How Long Are Uploads Stored?

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The recipient has 30 days to pick-up the files. Each night, drop-offs that are older than 30 days are purged from the system.

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Issues?

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If your browser reports a bad or broken connection after downloading a significant portion of the file, or an error page is displayed that indicates you dropped off no files, then you are most likely connected to the Internet via a connection too slow to move the amount of data in a timely fashion. Your computer has approximately 10 minutes to fully send or receive a dropoff.