Telehealth 24/7 FAQs

Most of our patients meet with a provider in a matter of minutes.

Baylor Medicine is proud to accept a variety of insurance providers. A full list can be found here.

Telehealth 24/7 is an on-demand service to help diagnose acute illnesses. This is not intended to replace meeting with your primary care practitioner, and we recommend that is done at least once a year. To schedule an appointment with a PCP, click here.

You can still use Telehealth 24/7 even if you are a new patient to Baylor Medicine.

Yes. Baylor Medicine uses secure technology that is HIPAA compliant when providing virtual care to our patients.

In the event you need a follow-up appointment, your physician will discuss your options.