Telehealth 24/7

Step 1: Download the app
 
Search for “Baylor Medicine” in the Apple App Store (iOS Devices) or Google Play Store and download the app to your device. Open the app.

Step 2: Open the app and login

If this is your first-time using Baylor Medicine 24/7, click the “Register for an account” link below the login button. Answer a few questions to open your account and then complete your profile. 

For returning Telehealth 24/7 patients, login to your account and follow the prompts.

Step 3: Complete the Patient Intake Form

Answer a few simple questions about your symptoms to enter the virtual waiting room.

Step 4: Start your visit
 
After a brief wait time, you will be connected with a board-certified emergency medicine physician.

Step 1: Login

If this is your first-time using Baylor Medicine 24/7, you will need to create an account. Answer a few questions to open your account and then complete your profile. Click to register.

For returning Telehealth 24/7 patients enter your login information and follow the prompts. Click to open the website.

Step 2: Complete the Patient Intake Form

Answer a few simple questions about your symptoms to enter the virtual waiting room.

Step 3: Start Your Visit

After a brief wait time, you will be connected with a board-certified emergency medicine physician.

Telehealth 24/7 appointments are covered by most insurance providers and costs $10. 

Most of our patients meet with a provider in less than 10 minutes. 

Baylor Medicine is proud to accept a variety of insurance providers. A full list can be found here.

No. You can also meet with a provider using your desktop or laptop. 

Telehealth 24/7 is an on-demand service to help diagnose acute illnesses. This is not intended to replace meeting with your primary care practitioner who we recommend should be seen at least once a year. To schedule an appointment with a PCP, click here.

You can still use Telehealth 24/7 even if you are a new patient to Baylor Medicine

Yes. Baylor Medicine uses secure technology that is HIPAA compliant when providing virtual care to our patients. 

If a referral is needed, you can be referred into our Baylor Medicine specialty network. During your appointment, your Baylor Medicine Telehealth 24/7 provider will let you know if a follow up with a specialist or PCP is necessary and what next steps need to be made for scheduling.