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Access our COVID-19 Response homepage, with more information and resources during the COVID-19 pandemic, including what to do if you’re experiencing symptoms.

Healthcare

Medicare Insurance Helpline

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Finding the right Medicare insurance can be frustrating and confusing. We understand and want to help. Working with MedicareCompareUSA, Baylor Medicine offers a free Medicare Helpline for our patients on Medicare. The helpline gets you connected with Baylor Medicine’s Medicare resources.

This service provides Medicare beneficiaries with detailed information regarding their healthcare providers' accepted Medicare plans and overall Medicare policy. In addition, you can get assistance with the process of matching-up Medicare plans to your specific needs, preferences and budget. We encourage you to take advantage of these free resources.

For help comparing and choosing a Medicare Advantage plan serviced by MedicareCompareUSA call (866) 391-7731 or visit the MedicareCompareUSA website.

Baylor Medicine accepts the following Medicare Advantage plans for 2020:

  • Aetna (855) 975-7556
  • BlueCross BlueShield of Texas (855) 300-1215
  • CIGNA HealthSpring (855) 346-1786
  • UnitedHealthcare (855) 327-6880

Disclaimer: Baylor Medicine accepts most major health plans, although participation with any product or insurance plan is subject to change without notice.

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About MedicareCompareUSA

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MedicareCompareUSA is an independent insurance agency that is not affiliated with the federal Medicare program. All services provided at no cost; MedicareCompareUSA and its affiliated agents are paid directly by the Medicare plan chosen by the beneficiary.

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Medicare Helpline

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Phone: (866) 391-7731
Monday-Friday, 9 a.m. to 7 p.m. (CST)