Baylor College of Medicine

COVID-19 Patient Information


Vaccine Update


Baylor College of Medicine is committed to vaccinating our patients as quickly as we can. We are following the state guidelines for distributing the COVID-19 vaccine and initially offered vaccine appointment slots to Phase 1A employees and learners. Per instruction by the State of Texas, we are now offering the vaccine to our interested and eligible Phase 1A and Phase 1B employees, learners, and patients under our care. 

As of March 3, 20201, K-12 and licensed early childcare workers are eligible, and established patients of Baylor Medicine doctors in these categories can request a vaccine order.

If you are an established patient (seen in the last 24 months) in a Baylor Medicine clinic, meet the current eligibility criteria and are interested in being vaccinated, your clinical provider will need to place a vaccine order for you, and then you will be able to schedule your vaccination. 

To request a vaccine order, the most efficient process is to send a MyChart message to your doctor’s office. You can also call our vaccine line at (713) 798-8600. Please note that hold times may be long due to significant demand. 

Please note, Baylor is scheduling vaccines based on how much allocation we believe we will get from the state. If less vaccine is received, we may have to move your first dose appointment. The state has committed that we will receive vaccine for second doses. You do not need to call us about your appointment; we will let you know if a change needs to be made.

We will continue to provide updates and share the latest information on this page, so please keep checking back for more details. Information will be updated here frequently. While we would like to vaccinate all of our Baylor Medicine patients, we encourage you to pursue the first vaccine you are offered. More information on the Texas vaccine hubs can be found here.

If you are a patient of a Baylor St. Luke’s Medical Center hospital-based clinic, including BSLMC Kirby Glen Geriatrics Clinic, Dan L Duncan Comprehensive Cancer Center, Transplant or CHF clinics, please refer to the BSLMC Vaccine Information page or call (832) 844-6352 for more details.

Research trial participants who do not have a Baylor Medicine physician should contact their primary care physician or their local Health Department for resources for vaccination. Baylor Medicine is only able to vaccinate patients with clinical encounters at this time. 

Learn More

Think you may have COVID-19 symptoms or need a test?  

If you’re experiencing symptoms of COVID-19, or think you may need a test, please do not come to the office.  You may call your doctor’s office or our COVID Triage Line at 713-798-3888 OR fill out this online form to receive an evaluation.

Learn about Houston area testing resources and Texas testing resources.

If you are a Baylor College of Medicine employee, you can access testing resources with your employee login.

How We Are Keeping You Safe

Learn more about how we are protecting you and get tips for your appointment visit.


We Are Here for You


Baylor Medicine physicians are caring for patients both at the clinic and virtually via telehealth applications. Our staff is reaching out to patients to determine the best way to continue their care given the current circumstances. View more information regarding telehealth visits.

Additional screening and protective measures are in place to protect all who enter our facilities.


Questions About Appointments

Item Definition

What if I have a scheduled appointment or need to schedule an appointment with my physician?  

FAQs Cancer Patients

Item Definition

Coronavirus: What people with cancer should know


Visitor Guidelines


If you are a visitor accompanying a patient to any Baylor Medicine or Baylor St. Luke’s care site, we ask for your help in protecting our patients by following our visitor guidelines.

View Guidelines

Pre-Surgery Instructions

  • Baylor Medicine currently requires pre-operative PCR testing no more than 5 days prior to surgery.
  • Patients should self-quarantine between testing and surgery.  
View Pre-Surgery Instructions