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Performance Measurement


Performance Measurement Enables Better Business Decisions


It creates the structure to provide the right people the right information at the right time so they can evaluate and understand their business.

1. Improve reporting governance

•  Agree on report owners
•  Document reports, measures, and data sources
•  Align reporting distribution methodology

2. Create simple reporting

•  Agree on measures
•  Align measures up and down the institution

3. Drive productive conversations

•  Focuses conversation on what matters
•  Sets and helps manage expectations

4. Act on results

•  Reward performance
•  Create improvement plans (people/process)